-- ## 1: Active Tickets ## --

SELECT p.value AS __color__,
   id AS ticket, summary, component, version, milestone, t.type AS type, 
   owner, status, changetime AS modified,
   time AS _time, description AS _description, reporter AS _reporter
  FROM ticket t
  LEFT JOIN enum p ON p.name = t.priority AND p.type = 'priority'
  WHERE status <> 'closed' 
  ORDER BY p.value, milestone, 
  (CASE
     WHEN t.type='defect' THEN 'aaa'
     WHEN t.type='task' THEN 'aab'
     WHEN t.type='enhancement' THEN 'aac'
     ELSE t.type
   END), changetime DESC